Terms of Service

1. Acceptance of Terms

By accessing and using Queeker's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Queeker provides a point-of-sale (POS) system and retail management software designed for supermarkets, grocery stores, and restaurants. Our services include inventory management, sales tracking, invoice processing, and reporting tools.

3. User Accounts

To use our services, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring all information provided is accurate and current

4. Subscription and Payments

Our services are provided on a subscription basis:

• Payments are billed monthly or annually as per your selected plan
• All fees are non-refundable unless otherwise stated
• We reserve the right to change pricing with 30 days notice
• Failure to pay may result in service suspension

5. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Reverse engineer or decompile any part of the software
• Share your account with unauthorized users

6. Data Ownership

You retain all rights to your business data. We do not claim ownership of any data you input into our system. You grant us a limited license to process your data solely for the purpose of providing our services.

7. Service Availability

We strive to maintain 99.9% uptime. However, we do not guarantee uninterrupted service and are not liable for any downtime due to maintenance, updates, or circumstances beyond our control.

8. Customizations

We offer free customizations as part of our enterprise service. Custom features developed for your business remain our intellectual property but you have full rights to use them within your subscription.

9. Limitation of Liability

To the maximum extent permitted by law, Queeker shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

10. Termination

Either party may terminate this agreement at any time. Upon termination, you will have 30 days to export your data. After this period, we may delete your data from our systems.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes via email or through our service. Continued use after changes constitutes acceptance of new terms.

12. Contact

For questions about these Terms of Service, please contact us at:

contact@queeker.io